Terms of ServiceClear & Fair
These terms outline the agreement between you and SynqTools. We've written them in plain language to make them as clear and understandable as possible.
Quick Summary
Here's what these terms mean in simple language before we get to the legal details.
What You Get
- Access to 19 integrated business tools
- Secure cloud storage for your data
- Regular updates and new features
- Customer support and documentation
What We Expect
- Use the service legally and ethically
- Keep your account secure
- Pay subscription fees on time
- Don't abuse or misuse our platform
Your Rights
- Own and control your business data
- Export your data at any time
- Cancel your subscription anytime
- Privacy protection per our policy
Our Commitments
- Protect your data with enterprise security
- Provide reliable service with 99.9% uptime goal
- Transparent pricing with no hidden fees
- Responsive customer support
Acceptance of Terms
By accessing or using SynqTools, you agree to be bound by these Terms of Service and all applicable laws and regulations.
If you do not agree with any of these terms, you are prohibited from using or accessing this platform.
These terms apply to all users of the platform, including businesses, individual users, and administrators.
We may update these terms from time to time, and continued use constitutes acceptance of any changes.
Description of Service
SynqTools is a comprehensive business management platform that provides 19 integrated tools for invoice generation, expense tracking, CRM, project management, and more.
The service is provided on a subscription basis with different pricing tiers based on the number of tools and users.
We reserve the right to modify, suspend, or discontinue any part of the service with reasonable notice to users.
Service availability is subject to maintenance windows and may experience occasional downtime for updates and improvements.
User Accounts and Responsibilities
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
You must provide accurate, current, and complete information during registration and keep your account information updated.
You are responsible for the content you upload, store, or process through our platform, including ensuring you have the right to use such content.
You must not use the service for any illegal purposes or in violation of any local, state, national, or international law.
Subscription and Billing
Subscription fees are billed in advance on a monthly or annual basis depending on your chosen plan.
All fees are non-refundable except as required by law or as specifically stated in our refund policy.
We may change our pricing with 30 days' notice to existing subscribers. Price changes will not affect your current billing cycle.
Failure to pay subscription fees may result in suspension or termination of your account.
Prohibited Uses
The following activities are strictly prohibited when using SynqTools:
Limitations of Liability
While we work hard to provide reliable service, there are some limitations to what we can be responsible for:
Service Availability
While we strive for 99.9% uptime, we cannot guarantee uninterrupted service and are not liable for any downtime.
Data Loss
Although we implement robust backup systems, you are responsible for maintaining your own backups of important data.
Third-Party Integrations
We are not responsible for the availability or functionality of third-party services that integrate with our platform.
Force Majeure
We are not liable for delays or failures due to circumstances beyond our reasonable control.
30-Day Money-Back Guarantee
We're confident you'll love SynqTools, but if you're not satisfied, we offer a full refund.
Refund Eligibility
- Request within 30 days of initial subscription
- Account in good standing with no policy violations
- No excessive usage or abuse of the platform
- One refund per organization
Refund Process
- Contact support with your refund request
- We'll process your request within 2 business days
- Refund issued to original payment method
- Typically takes 5-10 business days to appear
Changes to These Terms
How We Handle Updates
We may update these terms from time to time to reflect changes in our service, legal requirements, or business practices. Here's how we handle updates:
- We'll notify you via email at least 30 days before any significant changes take effect
- Minor updates (like fixing typos) may be made without notice
- The current version will always be available on our website with the last updated date
- Continued use of the service after changes take effect means you accept the new terms
Your Options
If you don't agree with updated terms, you can cancel your subscription before the changes take effect. We'll honor the previous terms through the end of your current billing period.
Questions About These Terms?
If you have any questions about these terms of service, please don't hesitate to contact us.
Legal Team
For questions about terms, legal matters, and compliance
[email protected]Response time: Within 2 business days