Bank-Grade Security

Bank-Grade Securityfor Small Business

Your small business data deserves the same protection as big corporations. We provide bank-grade security that's simple to understand and doesn't require a dedicated IT team to manage.

256-bit Encryption
SOC 2 Certified
99.9% Uptime SLA

Comprehensive Security Framework

Our multi-layered security approach protects your data at every level, from network to application.

End-to-End Encryption

All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption standards.

  • 256-bit AES encryption for data at rest
  • TLS 1.3 for all data in transit
  • Encryption keys managed with HSM
  • Zero-knowledge architecture

Identity & Access Management

Robust authentication and authorization controls protect your account and data.

  • Multi-factor authentication (MFA)
  • Single Sign-On (SSO) support
  • Role-based access controls
  • Session management and monitoring

Infrastructure Security

Enterprise-grade cloud infrastructure with built-in security monitoring and threat detection.

  • SOC 2 Type II compliant data centers
  • 24/7 security monitoring
  • Automated threat detection
  • Regular security patches and updates

Privacy Protection

Your data remains private and is never shared, sold, or used for purposes other than providing our service.

  • GDPR and CCPA compliant
  • Data minimization practices
  • Right to be forgotten
  • Transparent data handling

Security Standards

We follow industry-leading security frameworks and best practices to protect your business data.

SOC 2 Type II Standards

Following industry-standard security, availability, and confidentiality controls.

Implemented

ISO 27001 Framework

Implementing information security management best practices.

Following

GDPR Ready

Built with European data protection regulations in mind.

Compliant

PCI DSS Standards

Payment processing follows industry security standards.

Implemented

Security Best Practices

We follow industry best practices and maintain the highest standards of security across all aspects of our platform.

Data Protection

  • Regular automated backups with 99.999% durability
  • Geographic data replication for disaster recovery
  • Data retention policies and secure deletion
  • Encryption key rotation and management

Access Controls

  • Principle of least privilege access
  • Regular access reviews and audits
  • Secure API authentication with rate limiting
  • Employee background checks and security training

Monitoring & Response

  • 24/7 security operations center (SOC)
  • Real-time threat detection and alerting
  • Incident response plan with defined procedures
  • Quarterly penetration testing by certified ethical hackers
  • Annual third-party security audits
  • Continuous vulnerability scanning and remediation

Development Security

  • Secure coding practices and code reviews
  • Automated security testing in CI/CD pipeline
  • Dependency scanning and vulnerability management
  • Security training for all development team members

Your Data Journey

See how your data is protected at every step of its journey through our platform.

1

Data Entry

Data encrypted in your browser using TLS 1.3 before transmission

2

Processing

Processed in secure, isolated environments with access logging

3

Storage

Encrypted at rest with AES-256 in SOC 2 certified data centers

Incident Response

In the unlikely event of a security incident, we have a comprehensive response plan in place.

Response Timeline

< 15 minutes
Detection and initial assessment
< 1 hour
Incident team assembled and response initiated
< 4 hours
Containment and threat neutralization
< 24 hours
Customer notification and status updates

Communication Plan

  • Immediate notification to affected customers
  • Regular status updates via email and status page
  • Detailed incident report within 72 hours
  • Follow-up with remediation actions and improvements

Report Security Issues

Help us keep SynqTools secure by reporting potential security issues or concerns.

Security Issues

Report potential security vulnerabilities or incidents

[email protected]
Within 24 hours

Privacy Concerns

Questions about data handling or privacy practices

[email protected]
Within 48 hours

General Questions

Inquiries about security features and data protection

[email protected]
Within 2 business days