Your Privacy isOur Priority
We believe in complete transparency about how we collect, use, and protect your data. This policy explains our practices in clear, understandable language.
Our Privacy Principles
These core principles guide how we handle your information every day.
Data Protection
Your data is encrypted, secure, and protected with enterprise-grade security measures.
Transparency
We're completely transparent about what data we collect and how we use it.
User Control
You maintain full control over your data with easy access, export, and deletion options.
Information We Collect
Account Information
When you create an account, we collect your name, email address, company name, and other information you provide during registration.
Usage Data
We collect information about how you use our platform, including features accessed, actions taken, and performance metrics.
Device Information
We may collect information about your device, browser type, IP address, and operating system for security and optimization purposes.
Business Data
The data you input into our tools (invoices, clients, projects, etc.) is stored securely and belongs entirely to you.
How We Use Your Information
Service Provision
We use your information to provide, maintain, and improve our business management tools and platform functionality.
Communication
We may use your contact information to send service updates, security alerts, and respond to your inquiries.
Analytics & Improvement
We analyze usage patterns to improve our platform, develop new features, and enhance user experience.
Legal Compliance
We may use information to comply with legal obligations, resolve disputes, and enforce our agreements.
Information Sharing
We Never Sell Your Data
SynqTools will never sell, rent, or lease your personal information or business data to third parties.
Service Providers
We may share information with trusted service providers who assist in platform operations, under strict confidentiality agreements.
Legal Requirements
We may disclose information when required by law, court order, or to protect our rights and the safety of our users.
Business Transfers
In the event of a merger or acquisition, user data may be transferred as part of the transaction, with the same privacy protections.
Data Security
Encryption
All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption standards.
Access Controls
We implement strict access controls and multi-factor authentication for all administrative access to our systems.
Regular Audits
Our security practices are regularly audited by third-party security firms to ensure compliance with industry standards.
Infrastructure
We use enterprise-grade cloud infrastructure with built-in security monitoring and threat detection.
Your Rights
Under data protection laws, you have specific rights regarding your personal information.
Data Retention
Account Data
We retain your account information for as long as your account is active. When you delete your account, we remove your personal data within 30 days, except where required by law.
Business Data
Your business data (invoices, clients, projects) is retained for as long as your account exists. You can export or delete this data at any time through your account settings.
Usage Analytics
Anonymized usage analytics may be retained for up to 2 years to help improve our platform. This data cannot be linked back to individual users.
Contact Our Privacy Team
If you have questions about this privacy policy or how we handle your data, we're here to help.
Response Time: We respond to all privacy inquiries within 48 hours. For GDPR requests, we'll acknowledge within 72 hours and complete within 30 days.